Contact us
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LongRifles Inc. Open Mon-Fri 8am-4pm MT Closed Saturday and Sunday 1/15/2026 Dut to the high volume of shipments being received, please allow up to 14 business days for your packages to be checked in and inventoried. If you placed your order online, you will then be notified via LRI status tracker of receipt and status of your order. If you did not order online, please allow an additional 2-3 weeks for Estimates. Outgoing shipments may be delayed by 7 business days. PREFERRED METHODS OF CONTACT Shipping/Receiving 605.430.0642 (Kalli) kalli@longriflesinc.com M-F 9am-4pm MT Barreling Dept 605.430.2200(Glen) barreling@longriflesinc.com M-F 8am-4pm MT Fluting/Engraving/Bolt Work (Kalyb) 605.430.0886 kalyb@longriflesinc.com M-F 8am-4pm MT Cerakote/Finishing Department (Tanner) 605.430.2890 tanner@longriflesinc.com M-F 8am-4pm MT Accurizing/Receiver Work (Derek) 605.430.1850 derek@longriflesinc.com M-F 8am-4pm MT Stock Department (Chad and Bailey) 605.430.2118 stocks@longriflesinc.com M-F 8am-4pm MT IMPORTANT NOTES BELOW: DO NOT WRAP PARTS IN TAPE!! TAPE IS HIGHLY ADHESIVE AND OUR MACHINES DO NOT LIKE IT. IF YOU WRAP YOUR PARTS IN TAPE YOU WILL BE CHARGED AN ADDITIONAL SHOP FEE. BUBBLE WRAP IS HIGHLY RECOMMENDED AND APPRECIATED. AGAIN, DO NOT COMPLETELY WRAP PACKING MATERIALS IN TAPE! DISCLAIMER: ANY PART(S) PUT INTO MACHINES OR WORK HOLDING MAY/WILL REQUIRE REFINISHING. LRI WILL NOT BE HELD RESPONSIBLE FOR MAINTAINING EXISTING FINISHES. NO EXCEPTIONS. OUR PROCEDURES ARE INVASIVE. WE OFFER CERAKOTE, BLUING AND GLASS BEAD FINISHES. CARBON STEEL PARTS WILL NEED TO BE RECOATED AFTER MACHING TO HELP PREVENT RUST/CORROSION. PLEASE EMAIL/CALL THE PROPER DEPARTMENT WITH YOUR INQUIRIES. OUR GENERAL EMAIL RECEIVES OVER 300+ EMAILS PER DAY. WE ARE HAPPY TO HELP WITH YOUR QUESTIONS OR CONCERNS WITHIN EACH PROPER DEPARTMENT. ESTIMATES ARE CURRENTLY RUNNING 3-4 WEEKS. CUSTOM ESTIMATES ARE DRAFTED USING QUICKBOOKS. YOU MUST PROVIDE ALL NECESSARY CONTACT INFO AND WORK REQUESTS WITH SHIPMENTS. PLEASE INCLUDE YOUR EMAIL ADDRESS TO RECEIVE OUR STATUS TRACKER UPDATES. ANY/ALL CHANGES TO EXISTING WORK ORDERS MUST BE MADE VERBALLY WITH KALLI OR THE DEPARTMENT(S) MANAGER LISTED ABOVE. NO EXCEPTIONS. WE WILL UPDATE YOUR ORDER TO REFLECT CHANGES WITH TIME STAMP AND DATE OF REQUEST. ADDITIONAL POSTAGE MAY BE REQUIRED TO SHIP. KALLI WILL INVOICE ANY ADDITIONAL SERVICES, PRODUCTS AND/OR FEES UPON COMPLETION. INSTRUCTIONS FOR C/C PAYMENT WILL BE INCLUDED WITH THE INVOICE EMAIL. AS OF 01/01/2026 USPS PRIORITY MAIL MAY BE DELAYED UP TO 30 DAYS. IF YOU PURCHASED LRI INSURANCE, DO NOT CONTACT THE POST OFFICE. CONTACT KALLI IN LRI SHIPPING. SHE WILL HANDLE ALL OUTGOING MAIL SERVICE RELATED CONCERNS. IF YOU START A MISSING MAIL CLAIM, KALLI WILL NOT BE ABLE TO HELP YOU. READ OUR INSURANCE POLICY FOR A FULL LIST OF DETAILS BEFORE YOU PURCHASE OUR INSURANCE. Thank You! We look forward to working with you! |